diff --git a/public/js/app.js b/public/js/app.js index 1ccbe09..ef98728 100644 --- a/public/js/app.js +++ b/public/js/app.js @@ -126,6 +126,21 @@ const App = { } }, + async assignAndOpenTab(id, tn, title) { + const activeAgentId = parseInt(localStorage.getItem('activeAgentId') || '1', 10); + try { + await this.api(`/api/tickets/${id}`, { + method: 'PATCH', + body: JSON.stringify({ user_id: activeAgentId }), + }); + Toast.success('Ticket assegnato all\'agente attivo e aperto in scheda!'); + } catch (err) { + console.error('Error assigning ticket:', err); + Toast.error('Errore durante l\'assegnazione del ticket: ' + err.message); + } + this.openTab(id, tn, title); + }, + addTabWithoutRedirect(id, tn, title) { const exists = this.tabs.find(t => String(t.id) === String(id)); if (!exists) { diff --git a/public/js/views/ticketDetail.js b/public/js/views/ticketDetail.js index cfc433e..cd1af32 100644 --- a/public/js/views/ticketDetail.js +++ b/public/js/views/ticketDetail.js @@ -2924,9 +2924,13 @@ const TicketDetailView = { -