fix: corretta visualizzazione di caratteri strani all'interno del testo delle email.

routes/tickets.js

@@ -2,6 +2,7 @@ const express = require('express');
 const router = express.Router();
 const pool = require('../db');
 const { db, logAttivita } = require('../activityDb');
+const { cleanAndDecodeText } = require('../utils/textDecoder');
 
 // Helper to get local timestamp in YYYY-MM-DD HH:mm:ss format
 function getLocalTimestamp() {
@@ -292,6 +293,12 @@ router.get('/', async (req, res) => {
       }
     }
 
+    result.rows.forEach(t => {
+      if (t.title) t.title = cleanAndDecodeText(t.title);
+      if (t.customer_first) t.customer_first = cleanAndDecodeText(t.customer_first);
+      if (t.customer_last) t.customer_last = cleanAndDecodeText(t.customer_last);
+    });
+
     res.json({
       tickets: result.rows,
       total,
@@ -443,14 +450,17 @@ router.get('/:id', async (req, res) => {
       [id]
     );
 
-    // Fetch HTML body attachment content for articles if present (e.g. file-1, file-1.html, text/html)
+    // Fetch HTML body attachment content for articles if present (e.g. file-1, file-2, text/html, html attachments)
     const htmlAttachmentsRes = await pool.query(
       `SELECT id, article_id, filename, content_type, content
        FROM article_data_mime_attachment
        WHERE article_id IN (SELECT id FROM article WHERE ticket_id = $1)
          AND (
            filename LIKE 'file-%'
+           OR filename LIKE '%.html'
+           OR filename LIKE '%.htm'
            OR content_type LIKE '%html%'
+           OR content_type LIKE '%text%'
            OR disposition = 'inline'
          )
        ORDER BY id ASC`,
@@ -522,10 +532,14 @@ router.get('/:id', async (req, res) => {
       return text;
     };
 
+    if (ticket.title) ticket.title = cleanAndDecodeText(ticket.title);
+    if (ticket.customer_first) ticket.customer_first = cleanAndDecodeText(ticket.customer_first);
+    if (ticket.customer_last) ticket.customer_last = cleanAndDecodeText(ticket.customer_last);
+
     const htmlBodyMap = {};
     for (const row of htmlAttachmentsRes.rows) {
       if (row.content) {
-        const contentStr = decodeTextContent(row.content, row.content_type);
+        const contentStr = cleanAndDecodeText(row.content, row.content_type);
         if (contentStr && /<(div|p|br|table|html|body|span|img|a|style)\b/i.test(contentStr)) {
           const fname = (row.filename || '').toLowerCase();
           if (!htmlBodyMap[row.article_id] || fname.startsWith('file-1') || fname.startsWith('file-2')) {
@@ -536,12 +550,21 @@ router.get('/:id', async (req, res) => {
     }
 
     articlesResult.rows.forEach(a => {
-      // Ensure a.a_body and subject are properly decoded if legacy encoded
+      // Decode article subjects, bodies, and sender/recipient headers
       if (a.a_body) {
-        a.a_body = decodeTextContent(a.a_body, a.a_content_type);
+        a.a_body = cleanAndDecodeText(a.a_body, a.a_content_type);
       }
       if (a.a_subject) {
-        a.a_subject = decodeTextContent(a.a_subject, 'text/plain; charset=utf-8');
+        a.a_subject = cleanAndDecodeText(a.a_subject);
+      }
+      if (a.a_from) {
+        a.a_from = cleanAndDecodeText(a.a_from);
+      }
+      if (a.a_to) {
+        a.a_to = cleanAndDecodeText(a.a_to);
+      }
+      if (a.a_cc) {
+        a.a_cc = cleanAndDecodeText(a.a_cc);
       }
 
       if (htmlBodyMap[a.article_id]) {