fix: verificare, ma dovrebbe essere corretta la lattura da ldap

This commit is contained in:
2026-07-08 00:58:52 +02:00
parent bf8b4c387e
commit 78a26fe970
7 changed files with 231 additions and 34 deletions
+175 -5
View File
@@ -2,6 +2,9 @@ const express = require('express');
const router = express.Router();
const pool = require('../db');
// In-memory cache for customer users fetched from LDAP
let ldapCustomerUsersCache = [];
// Helper for OTRS CE GenericInterface REST API calls
async function otrsRequest(method, path, bodyData = {}) {
const OTRS_API_USER = process.env.OTRS_API_USER;
@@ -19,7 +22,7 @@ async function otrsRequest(method, path, bodyData = {}) {
};
const controller = new AbortController();
const timeoutId = setTimeout(() => controller.abort(), 6000);
const timeoutId = setTimeout(() => controller.abort(), 15000);
try {
const response = await fetch(url, {
@@ -38,7 +41,7 @@ async function otrsRequest(method, path, bodyData = {}) {
} catch (err) {
clearTimeout(timeoutId);
if (err.name === 'AbortError') {
throw new Error('OTRS REST API request timed out (6s limit exceeded)');
throw new Error('OTRS REST API request timed out (15s limit exceeded)');
}
throw err;
}
@@ -199,11 +202,94 @@ router.get('/customer-companies/search', async (req, res) => {
}
});
// GET /api/customer-users/search — Search customer users (always from local DB)
// GET /api/customer-users/search — Search customer users (supports LDAP via REST, fallbacks to DB)
router.get('/customer-users/search', async (req, res) => {
try {
const { q = '', customer_company_id } = req.query;
const { q = '', customer_company_id } = req.query;
// 1. Try to search via OTRS GenericInterface REST API if configured
if (process.env.OTRS_API_URL && process.env.OTRS_API_USER) {
// Search the in-memory cache first if it contains data
if (ldapCustomerUsersCache.length > 0) {
const searchTerms = q.toLowerCase().split(/\s+/).filter(Boolean);
let matchedUsers = ldapCustomerUsersCache;
if (searchTerms.length > 0) {
matchedUsers = matchedUsers.filter(u => {
const login = (u.login || '').toLowerCase();
const email = (u.email || '').toLowerCase();
const first = (u.first_name || '').toLowerCase();
const last = (u.last_name || '').toLowerCase();
const company = (u.customer_id || '').toLowerCase();
return searchTerms.every(term =>
login.includes(term) ||
email.includes(term) ||
first.includes(term) ||
last.includes(term) ||
company.includes(term)
);
});
}
if (customer_company_id) {
matchedUsers = matchedUsers.filter(u => u.customer_id === customer_company_id);
}
return res.json(matchedUsers.slice(0, 20));
}
// Fallback to live API search if cache is not yet populated
try {
const searchPattern = q ? `*${q}*` : '*';
const searchPayload = {
Search: searchPattern,
Valid: 1
};
if (customer_company_id) {
searchPayload.CustomerID = customer_company_id;
}
const searchResult = await otrsRequest('POST', '/CustomerUserSearch', searchPayload);
const searchData = (searchResult && searchResult.Data) || searchResult;
if (searchData && searchData.CustomerUserID) {
let logins = searchData.CustomerUserID;
if (!Array.isArray(logins)) {
logins = [logins];
}
logins = logins.slice(0, 20); // limit to 20 results
// Fetch details for each login in parallel
const detailsPromises = logins.map(async (login) => {
try {
const getResult = await otrsRequest('POST', '/CustomerUserGet', { UserLogin: login });
const getData = (getResult && getResult.Data) || getResult;
if (getData && getData.CustomerUser) {
const u = getData.CustomerUser;
return {
login: u.UserLogin,
email: u.UserEmail || '',
first_name: u.UserFirstname || '',
last_name: u.UserLastname || '',
customer_id: u.UserCustomerID || ''
};
}
} catch (getErr) {
console.warn(`Failed to fetch details for customer user ${login}:`, getErr.message);
}
return null;
});
const users = (await Promise.all(detailsPromises)).filter(u => u !== null);
return res.json(users);
}
} catch (restErr) {
console.warn('Failed to search customer users via REST API, falling back to database query:', restErr.message);
}
}
// 2. Fallback to local DB query
try {
let queryText;
let queryParams;
if (q) {
@@ -310,4 +396,88 @@ router.get('/states/search', async (req, res) => {
}
});
// Helper function to sync customer users from LDAP (OTRS API) into in-memory cache
async function syncCustomerUsers() {
if (!process.env.OTRS_API_URL || !process.env.OTRS_API_USER) {
console.log('[LDAP Sync] OTRS API not configured, skipping customer user sync.');
return 0;
}
console.log('[LDAP Sync] Starting customer user synchronization...');
try {
const searchResult = await otrsRequest('POST', '/CustomerUserSearch', { Search: '*', Valid: 1 });
const searchData = (searchResult && searchResult.Data) || searchResult;
if (!searchData || !searchData.CustomerUserID) {
console.log('[LDAP Sync] No customer users found to sync.');
return 0;
}
let logins = searchData.CustomerUserID;
if (!Array.isArray(logins)) {
logins = [logins];
}
console.log(`[LDAP Sync] Found ${logins.length} customer users. Fetching details...`);
const delay = ms => new Promise(resolve => setTimeout(resolve, ms));
const newCache = [];
// Fetch details in batches of 3 to avoid overloading the OTRS CGI server
const batchSize = 3;
for (let i = 0; i < logins.length; i += batchSize) {
const batchLogins = logins.slice(i, i + batchSize);
await Promise.all(batchLogins.map(async (login) => {
let retries = 2;
while (retries >= 0) {
try {
const getResult = await otrsRequest('POST', '/CustomerUserGet', { UserLogin: login });
const getData = (getResult && getResult.Data) || getResult;
if (getData && getData.CustomerUser) {
const u = getData.CustomerUser;
newCache.push({
login: u.UserLogin,
email: u.UserEmail || '',
first_name: u.UserFirstname || '',
last_name: u.UserLastname || '',
customer_id: u.UserCustomerID || ''
});
}
break; // Success, break retry loop
} catch (getErr) {
if (retries === 0) {
console.warn(`[LDAP Sync] Failed to sync customer user ${login} after retries:`, getErr.message);
} else {
await delay(200); // Wait 200ms before retrying
}
retries--;
}
}
}));
// Add a small delay between batches
await delay(50);
}
ldapCustomerUsersCache = newCache;
console.log(`[LDAP Sync] Completed. Synced ${ldapCustomerUsersCache.length} users to in-memory cache.`);
return ldapCustomerUsersCache.length;
} catch (err) {
console.error('[LDAP Sync] Error during customer user sync:', err);
throw err;
}
}
// POST /api/customer-users/sync — Sync customer users from LDAP
router.post('/customer-users/sync', async (req, res) => {
try {
const count = await syncCustomerUsers();
res.json({ message: `Sincronizzazione completata! ${count} utenti sincronizzati.`, count });
} catch (err) {
res.status(500).json({ error: 'Errore durante la sincronizzazione', message: err.message });
}
});
// Run LDAP synchronization in the background on startup (after 5 seconds)
setTimeout(() => {
syncCustomerUsers().catch(err => console.error('Startup LDAP sync failed:', err));
}, 5000);
module.exports = router;
+13 -1
View File
@@ -459,6 +459,18 @@ router.post('/', async (req, res) => {
const c = custRes.rows[0];
customerFrom = `${c.first_name} ${c.last_name} <${c.email}>`;
senderTypeName = 'customer';
} else if (process.env.OTRS_API_URL && process.env.OTRS_API_USER) {
try {
const getResult = await otrsRequest('POST', '/CustomerUserGet', { UserLogin: customer_user_id });
const getData = (getResult && getResult.Data) || getResult;
if (getData && getData.CustomerUser) {
const u = getData.CustomerUser;
customerFrom = `${u.UserFirstname || ''} ${u.UserLastname || ''} <${u.UserEmail || ''}>`.trim();
senderTypeName = 'customer';
}
} catch (apiErr) {
console.warn(`Failed to fetch LDAP customer details for ${customer_user_id}:`, apiErr.message);
}
}
}
@@ -1351,7 +1363,7 @@ router.get('/attachments/:id', async (req, res) => {
} else if (typeof attachment.content === 'string') {
contentStr = attachment.content;
}
const cleaned = contentStr.replace(/\s+/g, '');
const base64Regex = /^[A-Za-z0-9+/]*={0,2}$/;
if (cleaned.length % 4 === 0 && base64Regex.test(cleaned)) {