VVER440/otrs-turbo
1
0
Fork 0
Code Issues 2 Pull Requests Actions Packages Projects Releases Wiki Activity

fix: corretto funzionamento dei filtri per gli stati aperti dei ticket (ignora lo stato dei ticket)

Browse Source
This commit is contained in:
VVER440
2026-07-21 08:11:16 +02:00
parent f36788510e
commit 9527998b7a
3 changed files with 46 additions and 24 deletions
Download Patch File Download Diff File Expand all files Collapse all files
activityDb.js
+25 -15
View File
@@ -90,17 +90,18 @@ db.exec(`
db.exec(`
CREATE TABLE IF NOT EXISTS dashboard_chart_lines (
id INTEGER PRIMARY KEY AUTOINCREMENT,
name TEXT NOT NULL,
statuses TEXT NOT NULL,
types TEXT NOT NULL,
queues TEXT NOT NULL,
owners TEXT NOT NULL,
responsibles TEXT NOT NULL,
color TEXT,
is_visible INTEGER NOT NULL DEFAULT 1,
is_default INTEGER NOT NULL DEFAULT 0,
created_at TEXT NOT NULL DEFAULT (strftime('%Y-%m-%dT%H:%M:%fZ', 'now'))
id INTEGER PRIMARY KEY AUTOINCREMENT,
name TEXT NOT NULL,
statuses TEXT NOT NULL,
types TEXT NOT NULL,
queues TEXT NOT NULL,
owners TEXT NOT NULL,
responsibles TEXT NOT NULL,
color TEXT,
is_visible INTEGER NOT NULL DEFAULT 1,
is_default INTEGER NOT NULL DEFAULT 0,
bypass_state_filter INTEGER NOT NULL DEFAULT 0,
created_at TEXT NOT NULL DEFAULT (strftime('%Y-%m-%dT%H:%M:%fZ', 'now'))
)
`);
@@ -116,22 +117,31 @@ try {
// Already exists
}
try {
db.exec(`ALTER TABLE dashboard_chart_lines ADD COLUMN bypass_state_filter INTEGER NOT NULL DEFAULT 0`);
} catch (e) {
// Already exists
}
try {
const countRow = db.prepare("SELECT COUNT(*) AS count FROM dashboard_chart_lines").get();
if (countRow && countRow.count === 0) {
db.prepare(`
INSERT INTO dashboard_chart_lines (name, statuses, types, queues, owners, responsibles, color, is_visible, is_default)
VALUES (?, ?, ?, ?, ?, ?, ?, 1, 1)
INSERT INTO dashboard_chart_lines (name, statuses, types, queues, owners, responsibles, color, is_visible, is_default, bypass_state_filter)
VALUES (?, ?, ?, ?, ?, ?, ?, 1, 1, 1)
`).run('Ticket aperti', JSON.stringify([1, 4, 6, 7, 8]), '[]', '[]', '[]', '[]', '#4f46e5');
db.prepare(`
INSERT INTO dashboard_chart_lines (name, statuses, types, queues, owners, responsibles, color, is_visible, is_default)
VALUES (?, ?, ?, ?, ?, ?, ?, 1, 1)
INSERT INTO dashboard_chart_lines (name, statuses, types, queues, owners, responsibles, color, is_visible, is_default, bypass_state_filter)
VALUES (?, ?, ?, ?, ?, ?, ?, 1, 1, 0)
`).run('Ticket chiusi', JSON.stringify([2, 3, 10]), '[]', '[]', '[]', '[]', '#10b981');
} else {
// Update default ones color if not set yet
db.prepare(`UPDATE dashboard_chart_lines SET color = '#4f46e5' WHERE name = 'Ticket aperti' AND color IS NULL`).run();
db.prepare(`UPDATE dashboard_chart_lines SET color = '#10b981' WHERE name = 'Ticket chiusi' AND color IS NULL`).run();
// Set default Ticket aperti to bypass state filter
db.prepare(`UPDATE dashboard_chart_lines SET bypass_state_filter = 1 WHERE name = 'Ticket aperti'`).run();
}
} catch (e) {
console.error("Error seeding default chart lines:", e.message);
public/js/views/dashboard.js
+11 -1
View File
@@ -311,6 +311,14 @@ const DashboardView = {
<div class="multiselect-list" id="form-select-responsibles"></div>
</div>
<div style="display:flex; align-items:center; gap:var(--space-sm); margin-top:4px; background:var(--bg-offset); padding: var(--space-sm); border-radius: var(--radius-md); border: 1px dashed var(--border-light);">
<input type="checkbox" id="form-series-bypass-state" style="width:18px; height:18px; cursor:pointer; margin:0;">
<label for="form-series-bypass-state" style="font-weight:500; font-size:0.85rem; cursor:pointer; user-select:none; margin:0; display:flex; flex-direction:column;">
<span>Ignora lo stato dei ticket</span>
<span style="font-size:0.75rem; color:var(--text-tertiary); font-weight:normal;">Se attivo, mostra tutti i ticket creati nel periodo indipendentemente dal loro stato attuale.</span>
</label>
</div>
<div style="display:flex; justify-content:flex-end; gap:var(--space-sm); border-top:1px solid var(--border-subtle); padding-top:var(--space-md); margin-top:var(--space-xs); flex-shrink:0;">
<button type="button" class="btn btn-ghost btn-sm" id="btn-series-form-cancel">Annulla</button>
<button type="submit" class="btn btn-primary btn-sm">Salva Serie</button>
@@ -413,6 +421,7 @@ const DashboardView = {
const queues = this.getSelectedIds('form-select-queues');
const owners = this.getSelectedIds('form-select-owners');
const responsibles = this.getSelectedIds('form-select-responsibles');
const bypass_state_filter = document.getElementById('form-series-bypass-state').checked ? 1 : 0;
// Preserve current visibility if editing
let is_visible = 1;
@@ -421,7 +430,7 @@ const DashboardView = {
if (existing) is_visible = existing.is_visible;
}
const payload = { name, statuses, types, queues, owners, responsibles, color, is_visible };
const payload = { name, statuses, types, queues, owners, responsibles, color, is_visible, bypass_state_filter };
try {
if (seriesId) {
@@ -726,6 +735,7 @@ const DashboardView = {
idInput.value = line ? line.id : '';
nameInput.value = line ? line.name : '';
colorInput.value = line ? line.color : '#4f46e5';
document.getElementById('form-series-bypass-state').checked = line ? !!line.bypass_state_filter : false;
this.renderMultiselect('form-select-statuses', App.lookups.states || [], statuses);
this.renderMultiselect('form-select-types', App.lookups.types || [], types);
routes/dashboard.js
+10 -8
View File
@@ -257,13 +257,13 @@ router.get('/chart-lines', (req, res) => {
// POST /api/dashboard/chart-lines
router.post('/chart-lines', (req, res) => {
const { name, statuses, types, queues, owners, responsibles, color, is_visible } = req.body;
const { name, statuses, types, queues, owners, responsibles, color, is_visible, bypass_state_filter } = req.body;
if (!name) return res.status(400).json({ error: 'Name is required' });
try {
const info = db.prepare(`
INSERT INTO dashboard_chart_lines (name, statuses, types, queues, owners, responsibles, color, is_visible, is_default)
VALUES (?, ?, ?, ?, ?, ?, ?, ?, 0)
INSERT INTO dashboard_chart_lines (name, statuses, types, queues, owners, responsibles, color, is_visible, is_default, bypass_state_filter)
VALUES (?, ?, ?, ?, ?, ?, ?, ?, 0, ?)
`).run(
name,
JSON.stringify(statuses || []),
@@ -272,7 +272,8 @@ router.post('/chart-lines', (req, res) => {
JSON.stringify(owners || []),
JSON.stringify(responsibles || []),
color || '#4f46e5',
is_visible !== undefined ? parseInt(is_visible, 10) : 1
is_visible !== undefined ? parseInt(is_visible, 10) : 1,
bypass_state_filter !== undefined ? parseInt(bypass_state_filter, 10) : 0
);
res.json({ success: true, id: info.lastInsertRowid });
} catch (err) {
@@ -284,13 +285,13 @@ router.post('/chart-lines', (req, res) => {
// PUT /api/dashboard/chart-lines/:id
router.put('/chart-lines/:id', (req, res) => {
const { id } = req.params;
const { name, statuses, types, queues, owners, responsibles, color, is_visible } = req.body;
const { name, statuses, types, queues, owners, responsibles, color, is_visible, bypass_state_filter } = req.body;
if (!name) return res.status(400).json({ error: 'Name is required' });
try {
const info = db.prepare(`
UPDATE dashboard_chart_lines
SET name = ?, statuses = ?, types = ?, queues = ?, owners = ?, responsibles = ?, color = ?, is_visible = ?
SET name = ?, statuses = ?, types = ?, queues = ?, owners = ?, responsibles = ?, color = ?, is_visible = ?, bypass_state_filter = ?
WHERE id = ?
`).run(
name,
@@ -301,6 +302,7 @@ router.put('/chart-lines/:id', (req, res) => {
JSON.stringify(responsibles || []),
color || '#4f46e5',
is_visible !== undefined ? parseInt(is_visible, 10) : 1,
bypass_state_filter !== undefined ? parseInt(bypass_state_filter, 10) : 0,
id
);
if (info.changes === 0) return res.status(404).json({ error: 'Line not found' });
@@ -362,7 +364,7 @@ router.get('/chart-data', async (req, res) => {
params.push(end_date + ' 23:59:59');
const statuses = JSON.parse(line.statuses || '[]');
if (statuses.length > 0) {
if (statuses.length > 0 && !line.bypass_state_filter) {
const placeholders = statuses.map(() => `$${paramIdx++}`).join(', ');
conditions.push(`t.ticket_state_id IN (${placeholders})`);
params.push(...statuses.map(id => parseInt(id)));
@@ -473,7 +475,7 @@ router.get('/export-excel', async (req, res) => {
params.push(end_date + ' 23:59:59');
const statuses = JSON.parse(line.statuses || '[]');
if (statuses.length > 0) {
if (statuses.length > 0 && !line.bypass_state_filter) {
const placeholders = statuses.map(() => `$${paramIdx++}`).join(', ');
conditions.push(`t.ticket_state_id IN (${placeholders})`);
params.push(...statuses.map(id => parseInt(id)));