VVER440/otrs-turbo
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fix: visualizzazione delle immagini nelle note e mail inviate. fix: corretto veramente problema del fusorario delle mail. feat: tooltip fullscreen per le immagini.

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VVER440
2026-07-13 22:08:53 +02:00
parent a7fb2c22f0
commit 964241d8ec
3 changed files with 172 additions and 31 deletions
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routes/email.js
+27 -9
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@@ -6,6 +6,13 @@ const pool = require('../db');
const { db } = require('../activityDb');
const { sendMail } = require('../utils/mailer');
// Helper to get local timestamp in YYYY-MM-DD HH:mm:ss format
function getLocalTimestamp() {
const d = new Date();
const pad = (n) => String(n).padStart(2, '0');
return `${d.getFullYear()}-${pad(d.getMonth() + 1)}-${pad(d.getDate())} ${pad(d.getHours())}:${pad(d.getMinutes())}:${pad(d.getSeconds())}`;
}
// ─── SIGNATURES ────────────────────────────────────────────────────────────────
// GET /api/email/signatures — list signatures for a given agent
@@ -233,7 +240,15 @@ router.post('/send', async (req, res) => {
let processedBodyHtml = bodyHtml;
let cidCounter = 1;
processedBodyHtml = bodyHtml.replace(/src="data:([^;]+);base64,([^"]+)"/g, (match, contentType, base64Data) => {
const cid = `inline-image-${Date.now()}-${cidCounter++}`;
let ext = 'png'; // default fallback
if (contentType) {
const parts = contentType.split('/');
if (parts.length === 2) {
ext = parts[1];
if (ext === 'jpeg') ext = 'jpg';
}
}
const cid = `inline-image-${Date.now()}-${cidCounter++}.${ext}`;
extractedInlineImages.push({
cid,
content: base64Data,
@@ -273,15 +288,17 @@ router.post('/send', async (req, res) => {
const toList = to.join(', ');
const localNow = getLocalTimestamp();
// Insert article via DB metadata (Email channel=1, Visible to customer=1)
const artInsert = await pool.query(`
INSERT INTO article (
ticket_id, article_sender_type_id, communication_channel_id,
is_visible_for_customer, create_time, create_by, change_time, change_by
) VALUES (
$1, 1, 1, 1, NOW(), $2, NOW(), $2
$1, 1, 1, 1, $3, $2, $3, $2
) RETURNING id`,
[ticketId, agentId || 1]
[ticketId, agentId || 1, localNow]
);
const articleId = artInsert.rows[0]?.id;
@@ -290,8 +307,8 @@ router.post('/send', async (req, res) => {
// Write standard HTML MIME data
await pool.query(`
INSERT INTO article_data_mime (article_id, a_from, a_to, a_cc, a_bcc, a_subject, a_body, a_content_type, a_message_id, incoming_time, create_time, create_by, change_time, change_by)
VALUES ($1, $2, $3, $4, $5, $6, $7, 'text/html; charset=utf-8', $8, $9, NOW(), $10, NOW(), $10)`,
[articleId, aFrom, toList, cc.join(', '), bccList.join(', '), subject, processedBodyHtml, messageId, now, agentId || 1]
VALUES ($1, $2, $3, $4, $5, $6, $7, 'text/html; charset=utf-8', $8, $9, $11, $10, $11, $10)`,
[articleId, aFrom, toList, cc.join(', '), bccList.join(', '), subject, processedBodyHtml, messageId, now, agentId || 1, localNow]
);
// Helper to strip HTML tags
@@ -314,8 +331,8 @@ router.post('/send', async (req, res) => {
// 1. Write standard plain text version for client fallbacks
await pool.query(`
INSERT INTO article_data_mime_plain (article_id, body, create_time, create_by, change_time, change_by)
VALUES ($1, $2, NOW(), $3, NOW(), $3)`,
[articleId, plainBody, agentId || 1]
VALUES ($1, $2, $3, $4, $3, $4)`,
[articleId, plainBody, localNow, agentId || 1]
);
// 2. Populate OTRS fulltext search index (article_search_index)
@@ -372,7 +389,7 @@ router.post('/send', async (req, res) => {
article_id, filename, content_size, content_type,
content_id, disposition, content,
create_time, create_by, change_time, change_by
) VALUES ($1, $2, $3, $4, $5, $6, $7, NOW(), $8, NOW(), $8)`,
) VALUES ($1, $2, $3, $4, $5, $6, $7, $9, $8, $9, $8)`,
[
articleId,
att.filename,
@@ -381,7 +398,8 @@ router.post('/send', async (req, res) => {
att.contentId,
att.disposition,
att.content, // base64 text directly
agentId || 1
agentId || 1,
localNow
]
);
} catch (attErr) {