feat: gestione gruppi di ticket. feat: miglioramento filtri ticket a mio carico e ticket. feat: possiblità di copiare il numero del tocket con pulsante copia

2026-07-09 08:36:03 +02:00
parent 5b914eb198
commit a89605b888
14 changed files with 1674 additions and 182 deletions
@@ -77,6 +77,7 @@ const TicketListView = {
        <div style="display:flex; align-items:center; gap:var(--space-sm);">
          <span class="batch-count" id="batch-count">0 selezionati</span>
          <button class="btn btn-ghost btn-xs" id="batch-select-all">Seleziona visibili</button>
+          <button class="btn btn-ghost btn-xs" id="batch-copy-tns" style="margin-left: 8px;">Copia numeri</button>
        </div>
        <div class="filter-group">
          <span class="filter-label">Stato</span>
@@ -139,6 +140,7 @@ const TicketListView = {
                <tr data-ticket-id="${t.id}" class="${this.selectedIds.has(String(t.id)) ? 'selected' : ''} ${this.selectedOrder[0] === String(t.id) ? 'first-selected' : ''}" style="cursor:pointer;">
                  <td>
                    <span class="ticket-tn" style="display:inline-flex; align-items:center;">
+                      <span class="copy-ticket-btn" data-tn="${t.tn}" style="cursor: pointer; font-size: 0.82rem; display: inline-flex; align-items: center; margin-right: 4px;" onclick="event.stopPropagation();" title="Copia numero ticket">📋</span>
                      <a href="#/tickets/${t.id}" class="ticket-tn-link" onclick="event.stopPropagation()">${t.tn}</a>
                      ${data.otrsBaseUrl ? `
                        <a href="${data.otrsBaseUrl}index.pl?Action=AgentTicketZoom;TicketID=${t.id}" target="_blank" title="Apri in OTRS" onclick="event.stopPropagation()" style="display:inline-flex; align-items:center; text-decoration:none;">
@@ -302,6 +304,47 @@ const TicketListView = {
      batchMerge.addEventListener('click', () => this.mergeBatch());
    }

+    // Batch Copy Ticket Numbers
+    const batchCopyTns = document.getElementById('batch-copy-tns');
+    if (batchCopyTns) {
+      batchCopyTns.addEventListener('click', (e) => {
+        e.stopPropagation();
+        const selectedTns = [];
+        this.selectedIds.forEach(id => {
+          const row = document.querySelector(`.ticket-table tbody tr[data-ticket-id="${id}"]`);
+          if (row) {
+            const tnLink = row.querySelector('.ticket-tn-link');
+            if (tnLink) {
+              selectedTns.push(tnLink.textContent.trim());
+            }
+          }
+        });
+        if (selectedTns.length > 0) {
+          const textToCopy = selectedTns.join('\n');
+          navigator.clipboard.writeText(textToCopy).then(() => {
+            Toast.success(`${selectedTns.length} numeri ticket copiati!`);
+          }).catch(err => {
+            Toast.error('Errore durante la copia: ' + err.message);
+          });
+        }
+      });
+    }
+
+    // Individual copy buttons
+    document.querySelectorAll('.copy-ticket-btn').forEach(btn => {
+      btn.addEventListener('click', (e) => {
+        e.stopPropagation();
+        const tn = btn.dataset.tn;
+        if (tn) {
+          navigator.clipboard.writeText(tn).then(() => {
+            Toast.success(`Numero ticket ${tn} copiato!`);
+          }).catch(err => {
+            Toast.error('Errore durante la copia: ' + err.message);
+          });
+        }
+      });
+    });
+
    // Batch select all visible
    const batchSelectAll = document.getElementById('batch-select-all');
    if (batchSelectAll) {
@@ -531,7 +574,7 @@ const TicketListView = {
      }
    });

-    const confirmed = confirm(`Sei sicuro di voler unire i ticket ${sourceTns.join(', ')} nel ticket principale #${targetTn}? Questa azione sposterà tutti gli articoli e tempi consultivati.`);
+    const confirmed = await App.confirm('Unione Ticket', `Sei sicuro di voler unire i ticket ${sourceTns.join(', ')} nel ticket principale #${targetTn}? Questa azione sposterà tutti gli articoli e tempi consultivati.`);
    if (!confirmed) return;

    try {