VVER440/otrs-turbo
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feat: aggiunto shortcut per aggiungere il ticket in una nuova scheda. style: spostata consuntivazione accanto ad utente cliente.

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Gabriele Cimaschi committed 2026-09-23 14:15:24 +02:00
1 parent 107ba10689
commit ce904756dd
6 files changed
+151 -9
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public/js/views/ticketDetail.js
+5 -4
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@@ -3453,7 +3453,7 @@ const TicketDetailView = {
<span class="copy-full-ticket-title" data-full="${ticket.tn} - ${App.escapeHtml(ticket.title || '(senza titolo)')}" style="cursor: pointer;" title="Clicca per copiare: ${ticket.tn} - ${App.escapeHtml(ticket.title || '')}">
${App.escapeHtml(ticket.title || '(senza titolo)')}
</span>
<button class="open-tab-btn" data-id="${ticket.id}" data-tn="${ticket.tn}" data-title="${App.escapeHtml(ticket.title || '(senza titolo)')}" onclick="App.openTab(${ticket.id}, '${ticket.tn}', this.dataset.title); event.stopPropagation();" title="Apri in scheda" style="display:inline-flex; align-items:center; justify-content:center; width:16px; height:16px; background:var(--accent-primary); color:#fff; border:none; border-radius:50%; font-size:10px; font-weight:800; font-family:sans-serif; margin-left:6px; cursor:pointer; line-height:16px;">+</button>
<button class="open-tab-btn" data-id="${ticket.id}" data-tn="${ticket.tn}" data-title="${App.escapeHtml(ticket.title || '(senza titolo)')}" onclick="App.openTab(${ticket.id}, '${ticket.tn}', this.dataset.title, true); event.stopPropagation();" title="Apri in scheda" style="display:inline-flex; align-items:center; justify-content:center; width:16px; height:16px; background:var(--accent-primary); color:#fff; border:none; border-radius:50%; font-size:10px; font-weight:800; font-family:sans-serif; margin-left:6px; cursor:pointer; line-height:16px;">+</button>
<button class="assign-open-tab-btn" data-id="${ticket.id}" data-tn="${ticket.tn}" data-title="${App.escapeHtml(ticket.title || '(senza titolo)')}" onclick="App.assignAndOpenTab(${ticket.id}, '${ticket.tn}', this.dataset.title); event.stopPropagation();" title="Assegna a me ed apri in scheda" style="display:inline-flex; align-items:center; justify-content:center; height:20px; padding:0 8px; background:var(--accent-primary); color:#fff; border:none; border-radius:var(--radius-full); font-size:11px; font-weight:600; font-family:inherit; margin-left:6px; cursor:pointer; gap:3px;">
👤+ Assegna & Scheda
</button>
@@ -3562,6 +3562,10 @@ const TicketDetailView = {
<input type="hidden" id="qe-customer-id" data-field="customer_id" value="${ticket.customer_id || ''}" />
<div id="qe-customer-suggestions" class="autocomplete-suggestions" style="display:none; top: 100%;"></div>
</div>
<div class="quick-edit-field">
<label class="quick-edit-label">Consuntivazione Tempo (min)</label>
<input type="number" step="any" min="0" class="form-input" id="note-time-units" placeholder="minuti" style="padding: 6px 12px; height: 32px; font-size: 0.85rem;" />
</div>
</div>
<!-- Integrated Note & Article Editor inside Modifica Rapida -->
@@ -3591,9 +3595,6 @@ const TicketDetailView = {
<label for="note-create-time" style="font-size:0.8rem; font-weight:600; color:var(--text-secondary);">Data/Ora:</label>
<input type="datetime-local" class="note-subject-input" id="note-create-time" title="Data/ora nota (opzionale per retrodatazione)" style="width:185px; margin-bottom:0; height:32px; padding:4px 8px; font-size:0.82rem;" />
<label for="note-time-units" style="font-size:0.8rem; font-weight:600; color:var(--text-secondary); margin-left:4px;">Tempo (min):</label>
<input type="number" step="any" min="0" class="note-subject-input" id="note-time-units" placeholder="minuti" style="width:90px; margin-bottom:0; height:32px; padding:4px 8px; font-size:0.85rem;" />
<button class="btn btn-ghost btn-sm" id="btn-open-email-compose" style="height:32px; display:flex; align-items:center; gap:var(--space-xs); border-color:var(--accent-secondary); color:var(--accent-secondary);"
data-ticket-id="${ticket.id}" data-ticket-tn="${ticket.tn}" data-ticket-title="${App.escapeHtml(ticket.title)}" data-customer-email="${App.escapeHtml(ticket.customer_email || '')}">
<svg viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" style="width:14px;height:14px;"><path d="M4 4h16c1.1 0 2 .9 2 2v12c0 1.1-.9 2-2 2H4c-1.1 0-2-.9-2-2V6c0-1.1.9-2 2-2z"/><polyline points="22,6 12,13 2,6"/></svg>