feat: aggiunto gruppo predefinito per la chiusura dei ticket al momento di consuntivare la giornata.

routes/groups.js

@@ -34,11 +34,20 @@ async function fetchTicketsDetails(ticketIds) {
 // GET /api/groups - List all groups with member counts
 router.get('/', (req, res) => {
   try {
+    // Ensure default group exists
+    const defaultGroup = db.prepare('SELECT id FROM ticket_groups WHERE UPPER(nome) = ?').get('CHIUDI A FINE GIORNATA');
+    if (!defaultGroup) {
+      db.prepare(`
+        INSERT INTO ticket_groups (nome, descrizione)
+        VALUES (?, ?)
+      `).run('CHIUDI A FINE GIORNATA', 'I ticket in questo gruppo verranno chiusi automaticamente alla consuntivazione di fine giornata');
+    }
+
     const groups = db.prepare(`
       SELECT g.*, 
         (SELECT COUNT(*) FROM ticket_group_members WHERE group_id = g.id) AS member_count
       FROM ticket_groups g
-      ORDER BY g.nome ASC
+      ORDER BY CASE WHEN UPPER(g.nome) = 'CHIUDI A FINE GIORNATA' THEN 1 ELSE 0 END ASC, g.nome ASC
     `).all();
 
     res.json(groups);

routes/tickets.js

@@ -2186,6 +2186,28 @@ router.post('/auto-time', async (req, res) => {
       [ticketId, articleId, remaining, operatorId]
     );
 
+    // 6. Close tickets in default group 'CHIUDI A FINE GIORNATA'
+    try {
+      const closeGroup = db.prepare('SELECT id FROM ticket_groups WHERE UPPER(nome) = ?').get('CHIUDI A FINE GIORNATA');
+      if (closeGroup) {
+        const groupMembers = db.prepare('SELECT ticket_id FROM ticket_group_members WHERE group_id = ?').all(closeGroup.id);
+        if (groupMembers.length > 0) {
+          const groupTicketIds = groupMembers.map(m => m.ticket_id);
+          const idPlaceholders = groupTicketIds.map((_, i) => `$${i + 1}`).join(', ');
+
+          // Update ticket state to closed in OTRS DB
+          await client.query(
+            `UPDATE ticket SET ticket_state_id = $${groupTicketIds.length + 1}, change_time = NOW(), change_by = $${groupTicketIds.length + 2} WHERE id IN (${idPlaceholders})`,
+            [...groupTicketIds, stateId, operatorId]
+          );
+
+          console.log(`[Auto-Time] Closed ${groupTicketIds.length} tickets from group 'CHIUDI A FINE GIORNATA'`);
+        }
+      }
+    } catch (grpCloseErr) {
+      console.error('[Auto-Time] Error closing tickets from CHIUDI A FINE GIORNATA group:', grpCloseErr);
+    }
+
     await client.query('COMMIT');
 
     // Log activity