fix: note temporanee che non funzionavano. feat: le note possono essere inviate ad otrs senza numero di ticket. style: rivisti alcuni nomi e colore per invio di una nota temporanea in otrs.

public/js/views/ticketCreate.js

@@ -462,10 +462,11 @@ const TicketCreateView = {
             `).join('');
             ownerSuggestionsDiv.style.display = 'block';
 
-            // Bind click
+            // Bind click/mousedown
             ownerSuggestionsDiv.querySelectorAll('.autocomplete-suggestion-item').forEach(item => {
               if (item.dataset.id) {
-                item.addEventListener('click', () => {
+                item.addEventListener('mousedown', (e) => {
+                  e.preventDefault();
                   ownerSearchInput.value = item.dataset.name;
                   ownerIdInput.value = item.dataset.id;
                   ownerSuggestionsDiv.style.display = 'none';
@@ -517,10 +518,11 @@ const TicketCreateView = {
             `).join('');
             responsibleSuggestionsDiv.style.display = 'block';
 
-            // Bind click
+            // Bind click/mousedown
             responsibleSuggestionsDiv.querySelectorAll('.autocomplete-suggestion-item').forEach(item => {
               if (item.dataset.id) {
-                item.addEventListener('click', () => {
+                item.addEventListener('mousedown', (e) => {
+                  e.preventDefault();
                   responsibleSearchInput.value = item.dataset.name;
                   responsibleIdInput.value = item.dataset.id;
                   responsibleSuggestionsDiv.style.display = 'none';
@@ -571,10 +573,11 @@ const TicketCreateView = {
             }).join('');
             queueSuggestionsDiv.style.display = 'block';
 
-            // Bind click
+            // Bind click/mousedown
             queueSuggestionsDiv.querySelectorAll('.autocomplete-suggestion-item').forEach(item => {
               if (item.dataset.id) {
-                item.addEventListener('click', () => {
+                item.addEventListener('mousedown', (e) => {
+                  e.preventDefault();
                   queueSearchInput.value = item.dataset.name;
                   queueIdInput.value = item.dataset.id;
                   queueSuggestionsDiv.style.display = 'none';