VVER440/otrs-turbo
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fix: note temporanee che non funzionavano. feat: le note possono essere inviate ad otrs senza numero di ticket. style: rivisti alcuni nomi e colore per invio di una nota temporanea in otrs.

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Gabriele Cimaschi committed 2026-09-07 17:58:13 +02:00
1 parent b828d60bb2
commit f21be0abcb
9 files changed
+216 -70
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public/js/views/ticketGroups.js
+37 -17
View File
@@ -13,7 +13,16 @@ const TicketGroupsView = {
const container = document.getElementById('view-container');
container.innerHTML = `
<div class="ticket-groups-container" style="display: flex; gap: var(--space-lg); min-height: calc(100vh - 120px); padding: var(--space-lg) 0;">
<!-- Left Sidebar: Groups List -->
<!-- Left Content: Group Details -->
<div class="group-details-pane card" id="group-details-pane" style="flex: 1; padding: var(--space-lg); display: flex; flex-direction: column; max-height: calc(100vh - 120px); overflow-y: auto;">
<div class="empty-state" style="margin: auto; text-align: center; color: var(--text-muted);">
<div style="font-size: 3rem; margin-bottom: var(--space-sm);">📂</div>
<h4>Nessun gruppo selezionato</h4>
<p style="font-size: 0.85rem;">Seleziona un gruppo dall'elenco o creane uno nuovo per iniziare a gestire le relazioni master/slave.</p>
</div>
</div>
<!-- Right Sidebar: Groups List -->
<div class="groups-sidebar card" style="flex: 0 0 320px; display: flex; flex-direction: column; padding: var(--space-md); max-height: calc(100vh - 120px); overflow-y: auto;">
<div style="display: flex; justify-content: space-between; align-items: center; margin-bottom: var(--space-md);">
<h3 style="margin: 0; font-size: 1.1rem; font-weight: 700; color: var(--text-primary);">🗂️ Gruppi Ticket</h3>
@@ -25,15 +34,6 @@ const TicketGroupsView = {
</div>
</div>
</div>
<!-- Right Content: Group Details -->
<div class="group-details-pane card" id="group-details-pane" style="flex: 1; padding: var(--space-lg); display: flex; flex-direction: column; max-height: calc(100vh - 120px); overflow-y: auto;">
<div class="empty-state" style="margin: auto; text-align: center; color: var(--text-muted);">
<div style="font-size: 3rem; margin-bottom: var(--space-sm);">📂</div>
<h4>Nessun gruppo selezionato</h4>
<p style="font-size: 0.85rem;">Seleziona un gruppo dalla barra laterale o creane uno nuovo per iniziare a gestire le relazioni master/slave.</p>
</div>
</div>
</div>
<!-- Create/Edit Group Modal -->
@@ -89,10 +89,31 @@ const TicketGroupsView = {
masterInput.value = prefillMasterTn;
}
} else if (this.selectedGroupId) {
this.selectGroup(this.selectedGroupId);
const exists = this.groups.some(g => g.id === this.selectedGroupId);
if (exists) {
this.selectGroup(this.selectedGroupId);
} else {
this.selectedGroupId = null;
localStorage.removeItem('otrs_selected_group_id');
this.renderEmptyDetailsPane();
}
} else {
this.renderEmptyDetailsPane();
}
},
renderEmptyDetailsPane() {
const detailPane = document.getElementById('group-details-pane');
if (!detailPane) return;
detailPane.innerHTML = `
<div class="empty-state" style="margin: auto; text-align: center; color: var(--text-muted);">
<div style="font-size: 3rem; margin-bottom: var(--space-sm);">📂</div>
<h4>Nessun gruppo selezionato</h4>
<p style="font-size: 0.85rem;">Seleziona un gruppo dalla barra laterale o creane uno nuovo per iniziare a gestire le relazioni master/slave.</p>
</div>
`;
},
async loadGroups() {
try {
this.groups = await App.api('/api/groups');
@@ -166,12 +187,11 @@ const TicketGroupsView = {
this.selectedGroupData = await App.api(`/api/groups/${id}`);
this.renderGroupDetails();
} catch (err) {
Toast.error('Errore nel caricamento del dettaglio gruppo: ' + err.message);
detailPane.innerHTML = `
<div style="color: var(--danger); text-align: center; padding: var(--space-xl);">
Errore nel caricamento dei dati: ${err.message}
</div>
`;
console.warn(`[TicketGroups] Failed to load group ${id}:`, err.message);
this.selectedGroupId = null;
localStorage.removeItem('otrs_selected_group_id');
this.renderGroupsList();
this.renderEmptyDetailsPane();
}
},