# OTRS Turbo - Environment Configuration
# Copy this file to .env and fill in your values

# Database Dialect: 'postgres' (default) or 'mysql' (for MySQL/MariaDB)
DB_TYPE=postgres

# Database Connection Details
DB_HOST=your_db_ip_here
DB_PORT=5432
DB_NAME=otrs
DB_USER=otrs
DB_PASSWORD=your_password_here

# Server Port
PORT=3000

OTRS_API_USER=root@localhost
OTRS_API_PASSWORD=your_password_here
OTRS_API_URL=http://your_otrs_host_or_ip/otrs/nph-genericinterface.pl/Webservice/GenericTicketConnectorREST

#Variabile per il Tempo di consultivazione giornaliero
DAILY_TARGET_TIME=480

#Variabile per la numerazione dei ticket
OTRS_SYSTEM_ID=10
OTRS_COUNTER_PADDING=6