feat: contatore tempo allocato, pagina miei ticket, unione ticket (da db)

routes/dashboard.js

@@ -4,6 +4,7 @@ const pool = require('../db');
 
 // GET /api/dashboard/stats — Dashboard statistics
 router.get('/stats', async (req, res) => {
+  const activeAgentId = parseInt(req.headers['x-agent-id'], 10) || 1;
   try {
     // All queries in parallel for speed
     const [
@@ -15,6 +16,7 @@ router.get('/stats', async (req, res) => {
       totalOpen,
       recentTickets,
       escalated,
+      myOpenCount,
     ] = await Promise.all([
       // Tickets by state (only open-ish states)
       pool.query(
@@ -85,6 +87,16 @@ router.get('/stats', async (req, res) => {
          WHERE escalation_time > 0
            AND escalation_time < EXTRACT(EPOCH FROM NOW())`
       ),
+      // My open tickets count
+      pool.query(
+        `SELECT COUNT(*) AS count
+         FROM ticket t
+         JOIN ticket_state ts ON t.ticket_state_id = ts.id
+         JOIN ticket_state_type tst ON ts.type_id = tst.id
+         WHERE tst.name IN ('new', 'open', 'pending reminder', 'pending auto')
+           AND t.user_id = $1`,
+        [activeAgentId]
+      ),
     ]);
 
     res.json({
@@ -96,6 +108,7 @@ router.get('/stats', async (req, res) => {
       total_open: parseInt(totalOpen.rows[0].count),
       recent_tickets: recentTickets.rows,
       escalated: parseInt(escalated.rows[0].count),
+      total_my_open: parseInt(myOpenCount.rows[0].count),
     });
   } catch (err) {
     console.error('Error fetching dashboard stats:', err);