style: nella pagina di riepilogo del ticket unificata copia di tn ed oggetto con click sull'oggetto. feat: aggiunto pulsante assegna ed aggiungi in scheda.

public/js/app.js

@@ -126,6 +126,21 @@ const App = {
     }
   },
 
+  async assignAndOpenTab(id, tn, title) {
+    const activeAgentId = parseInt(localStorage.getItem('activeAgentId') || '1', 10);
+    try {
+      await this.api(`/api/tickets/${id}`, {
+        method: 'PATCH',
+        body: JSON.stringify({ user_id: activeAgentId }),
+      });
+      Toast.success('Ticket assegnato all\'agente attivo e aperto in scheda!');
+    } catch (err) {
+      console.error('Error assigning ticket:', err);
+      Toast.error('Errore durante l\'assegnazione del ticket: ' + err.message);
+    }
+    this.openTab(id, tn, title);
+  },
+
   addTabWithoutRedirect(id, tn, title) {
     const exists = this.tabs.find(t => String(t.id) === String(id));
     if (!exists) {

public/js/views/ticketDetail.js

@@ -2924,9 +2924,13 @@ const TicketDetailView = {
                     -
                   </div>
                   <h2 class="ticket-detail-title" style="display:inline-flex; align-items:center; gap:6px; flex-wrap:wrap;">
-                    <span class="copy-ticket-btn" data-tn="${App.escapeHtml(ticket.title || '')}" style="cursor: pointer; font-size: 0.85rem;" title="Copia titolo ticket">📋</span>
+                    <span class="copy-full-ticket-title" data-full="${ticket.tn} - ${App.escapeHtml(ticket.title || '(senza titolo)')}" style="cursor: pointer;" title="Clicca per copiare: ${ticket.tn} - ${App.escapeHtml(ticket.title || '')}">
                       ${App.escapeHtml(ticket.title || '(senza titolo)')}
+                    </span>
                     <button class="open-tab-btn" data-id="${ticket.id}" data-tn="${ticket.tn}" data-title="${App.escapeHtml(ticket.title || '(senza titolo)')}" onclick="App.openTab(${ticket.id}, '${ticket.tn}', this.dataset.title); event.stopPropagation();" title="Apri in scheda" style="display:inline-flex; align-items:center; justify-content:center; width:16px; height:16px; background:var(--accent-primary); color:#fff; border:none; border-radius:50%; font-size:10px; font-weight:800; font-family:sans-serif; margin-left:6px; cursor:pointer; line-height:16px;">+</button>
+                    <button class="assign-open-tab-btn" data-id="${ticket.id}" data-tn="${ticket.tn}" data-title="${App.escapeHtml(ticket.title || '(senza titolo)')}" onclick="App.assignAndOpenTab(${ticket.id}, '${ticket.tn}', this.dataset.title); event.stopPropagation();" title="Assegna a me ed apri in scheda" style="display:inline-flex; align-items:center; justify-content:center; height:20px; padding:0 8px; background:var(--accent-primary); color:#fff; border:none; border-radius:var(--radius-full); font-size:11px; font-weight:600; font-family:inherit; margin-left:6px; cursor:pointer; gap:3px;">
+                      👤+ Assegna & Scheda
+                    </button>
                   </h2>
                   <div class="ticket-meta-badges">
                     <span class="badge badge-state" data-state-type="${(ticket.state_type || '').toLowerCase()}">${ticket.state_name}</span>
@@ -4259,6 +4263,20 @@ const TicketDetailView = {
       });
     });
 
+    document.querySelectorAll('.copy-full-ticket-title').forEach(el => {
+      el.addEventListener('click', (e) => {
+        e.stopPropagation();
+        const fullText = el.dataset.full;
+        if (fullText) {
+          navigator.clipboard.writeText(fullText).then(() => {
+            Toast.success('TN e Oggetto copiati negli appunti!');
+          }).catch(err => {
+            Toast.error('Errore durante la copia: ' + err.message);
+          });
+        }
+      });
+    });
+
     // Keydown listener for Ticket Detail shortcut (Save Quick Edit / Send Note)
     const handleTicketDetailShortcut = (e) => {
       if (!document.getElementById('qe-save')) {