fix: la pressione del pulsante di chiusura dei ticket nel gruppo 'chiudi a fine giornata' non provoca più l'attivazione dell'azione di consuntivazione a fine giornata

feat: reso programma indipendente. fix: ora il filtro owner della pagina ticket a mio carico segue l'agente selezionato (l'asciamo stare che la funzione di selezione dell'agente non dovrebbe proprio esistere XD)
2026-08-11 08:25:06 +02:00 · 2026-08-11 07:57:58 +02:00
12 changed files with 1439 additions and 26 deletions
@@ -3,3 +3,4 @@ node_modules/
 internal.db
 internal.db-shm
 internal.db-wal
+dist
@@ -8,7 +8,8 @@ const Database = require('better-sqlite3');
 const path = require('path');
 const crypto = require('crypto');

-const DB_PATH = path.join(__dirname, 'internal.db');
+const baseDir = process.pkg ? path.dirname(process.execPath) : __dirname;
+const DB_PATH = path.join(baseDir, 'internal.db');
 const db = new Database(DB_PATH);

 // Ensure WAL mode for better concurrent access
@@ -0,0 +1,34 @@
+@echo off
+title Compilazione OTRS Turbo Executable (.exe)
+echo Compilazione di OTRS Turbo in corso...
+cd /d "%~dp0"
+
+echo [1/3] Preparazione binding nativo SQLite per Node 18 (ABI 108)...
+pushd "node_modules\better-sqlite3"
+call npx prebuild-install --target=18.5.0 --runtime=node --platform=win32 --arch=x64 --force >nul 2>&1
+popd
+
+echo [2/3] Creazione eseguibile otrs-turbo.exe...
+call npm run build:exe
+
+echo [3/3] Copia asset e file distribuzionali in dist...
+if exist "node_modules\better-sqlite3\build\Release\better_sqlite3.node" (
+  copy "node_modules\better-sqlite3\build\Release\better_sqlite3.node" "dist\better_sqlite3.node" /Y >nul
+)
+
+if not exist "dist\.env" (
+  if exist ".env.example" (
+    copy ".env.example" "dist\.env" /Y >nul
+  )
+)
+
+echo.
+echo ========================================================
+echo Operazione completata con successo! 
+echo Cartella distribuzionale 'dist' pronta per l'uso:
+echo - dist\otrs-turbo.exe
+echo - dist\better_sqlite3.node
+echo - dist\.env
+echo - dist\avvia.bat
+echo ========================================================
+pause
@@ -3,12 +3,27 @@
  "version": "1.0.0",
  "description": "Modern fast interface for OTRS ticket management - direct database access",
  "main": "server.js",
+  "bin": "server.js",
+  "pkg": {
+    "scripts": [
+      "routes/*.js",
+      "utils/*.js",
+      "*.js"
+    ],
+    "assets": [
+      "public/**/*"
+    ],
+    "targets": [
+      "node18-win-x64"
+    ]
+  },
  "scripts": {
    "start": "node server.js",
-    "dev": "npx -y nodemon server.js"
+    "dev": "npx -y nodemon server.js",
+    "build:exe": "npx pkg@5.8.1 . --targets node18-win-x64 --output dist/otrs-turbo.exe"
  },
  "dependencies": {
-    "better-sqlite3": "^12.11.1",
+    "better-sqlite3": "^11.3.0",
    "cors": "^2.8.5",
    "dotenv": "^16.4.5",
    "express": "^4.21.0",
@@ -22,5 +37,8 @@
    "ticket",
    "helpdesk"
  ],
-  "license": "AGPL-3.0"
+  "license": "AGPL-3.0",
+  "devDependencies": {
+    "pkg": "^5.8.1"
+  }
 }
@@ -354,6 +354,25 @@ body {
  letter-spacing: -0.02em;
 }

+.btn-brand-action {
+  background: transparent;
+  border: 1px solid transparent;
+  color: var(--text-secondary);
+  cursor: pointer;
+  padding: 4px 6px;
+  border-radius: var(--radius-sm);
+  display: inline-flex;
+  align-items: center;
+  justify-content: center;
+  transition: all var(--transition-fast);
+}
+
+.btn-brand-action:hover {
+  color: var(--error);
+  background: var(--error-bg);
+  border-color: rgba(220, 38, 38, 0.2);
+}
+
 .nav-menu {
  list-style: none;
  padding: var(--space-md);
@@ -18,9 +18,19 @@
 <body>
  <!-- Sidebar Navigation -->
  <nav class="sidebar" id="sidebar">
-    <div class="sidebar-brand" style="border-bottom:none; padding-bottom:4px;">
-      <div class="brand-icon">⚡</div>
-      <span class="brand-text">OTRS Turbo</span>
+    <div class="sidebar-brand" style="border-bottom:none; padding-bottom:4px; display:flex; align-items:center; justify-content:space-between;">
+      <div style="display:flex; align-items:center; gap:var(--space-md);">
+        <div class="brand-icon">⚡</div>
+        <span class="brand-text">OTRS Turbo</span>
+      </div>
+      <button id="btn-close-end-of-day" class="btn-brand-action" title="Chiudi i ticket inseriti nel gruppo CHIUDI A FINE GIORNATA">
+        <svg class="nav-icon" viewBox="0 0 24 24" fill="none" stroke="currentColor" stroke-width="2" style="width:18px; height:18px;">
+          <path d="M9 5H7a2 2 0 00-2 2v12a2 2 0 002 2h10a2 2 0 002-2V7a2 2 0 00-2-2h-2" />
+          <rect x="9" y="3" width="6" height="4" rx="1" />
+          <path d="M9 12h6M9 16h4" />
+          <line x1="3" y1="3" x2="21" y2="21" stroke="currentColor" stroke-width="2.5" stroke-linecap="round" />
+        </svg>
+      </button>
    </div>
    <div class="sidebar-timer" id="daily-timer"
      style="padding:var(--space-md) var(--space-lg) var(--space-lg) var(--space-lg); border-bottom:1px solid var(--border-subtle); font-size:0.75rem; color:var(--text-secondary); font-family:monospace; line-height:1.2;">
@@ -204,6 +204,34 @@ const App = {
      refreshBtn.addEventListener('click', () => this.refreshLookups());
    }

+    // Bind button close end of day tickets
+    const btnCloseEod = document.getElementById('btn-close-end-of-day');
+    if (btnCloseEod) {
+      btnCloseEod.addEventListener('click', async (e) => {
+        e.preventDefault();
+        e.stopPropagation();
+        e.stopImmediatePropagation();
+        const confirmed = await this.confirm(
+          'Chiusura Ticket Fine Giornata',
+          'Sei sicuro di voler chiudere tutti i ticket nel gruppo "CHIUDI A FINE GIORNATA"?\nI ticket rimarranno nel gruppo.'
+        );
+        if (!confirmed) return;
+
+        try {
+          const res = await this.api('/api/groups/close-end-of-day', { method: 'POST' });
+          if (res.count > 0) {
+            Toast.success(res.message);
+          } else {
+            Toast.info(res.message);
+          }
+          this.updateSidebarBadges();
+          this.route();
+        } catch (err) {
+          Toast.error('Errore durante la chiusura dei ticket: ' + err.message);
+        }
+      });
+    }
+
    // Initial route
    window.addEventListener('resize', () => this.updateHeaderHeight());
    setTimeout(() => this.updateHeaderHeight(), 100);
@@ -481,11 +509,21 @@ const App = {
        localStorage.setItem('activeAgentId', select.value);
      }

+      if (typeof Filters !== 'undefined' && Filters.allStates && Filters.allStates.my) {
+        Filters.allStates.my.user_id = select.value;
+      }
+
      // Handle dropdown change event
      select.addEventListener('change', () => {
-        localStorage.setItem('activeAgentId', select.value);
+        const newAgentId = select.value;
+        localStorage.setItem('activeAgentId', newAgentId);
+        if (typeof Filters !== 'undefined' && Filters.allStates && Filters.allStates.my) {
+          Filters.allStates.my.user_id = newAgentId;
+          localStorage.setItem('otrs_turbo_filters_my', JSON.stringify(Filters.allStates.my));
+        }
        Toast.success(`Agente attivo cambiato: ${select.options[select.selectedIndex].text}`);
        this.updateDailyTimer();
+        this.updateSidebarBadges();
        this.route();
      });

@@ -612,6 +650,9 @@ const App = {
      }

      const triggerAction = async (e) => {
+        if (e && e.target && e.target.closest('#btn-close-end-of-day')) {
+          return;
+        }
        e.preventDefault();
        e.stopPropagation();
        const confirmed = await this.confirm(
@@ -55,11 +55,10 @@ const Filters = {
      const savedMy = localStorage.getItem('otrs_turbo_filters_my');
      if (savedMy) {
        Object.assign(this.allStates.my, JSON.parse(savedMy));
-      } else {
-        // Default to active agent if not saved yet
-        const activeAgentId = localStorage.getItem('activeAgentId') || '1';
-        this.allStates.my.user_id = activeAgentId;
      }
+      // Always sync mode 'my' user_id to activeAgentId
+      const activeAgentId = localStorage.getItem('activeAgentId') || '1';
+      this.allStates.my.user_id = activeAgentId;

      const savedCache = localStorage.getItem('otrs_turbo_customer_cache');
      if (savedCache) {
@@ -36,7 +36,7 @@ const TicketListView = {
      Filters.currentMode = isMyTickets ? 'my' : 'general';
      Filters.load(); // Load state for current mode

-      if (isMyTickets && !Filters.state.user_id) {
+      if (isMyTickets) {
        const activeAgentId = localStorage.getItem('activeAgentId') || '1';
        Filters.state.user_id = activeAgentId;
        Filters.save();
@@ -1,7 +1,7 @@
 const express = require('express');
 const router = express.Router();
 const pool = require('../db');
-const { db } = require('../activityDb');
+const { db, logAttivita } = require('../activityDb');

 // Helper to fetch details of a list of tickets from OTRS DB
 async function fetchTicketsDetails(ticketIds) {
@@ -246,5 +246,83 @@ router.delete('/:id/tickets/:ticket_id', (req, res) => {
    res.status(500).json({ error: 'Errore nella rimozione del ticket', message: err.message });
  }
 });
+// POST /api/groups/close-end-of-day - Close all tickets in 'CHIUDI A FINE GIORNATA' group
+router.post('/close-end-of-day', async (req, res) => {
+  try {
+    const operatorId = parseInt(req.headers['x-agent-id'] || '1', 10);
+    
+    // Find default group 'CHIUDI A FINE GIORNATA'
+    const closeGroup = db.prepare('SELECT id FROM ticket_groups WHERE UPPER(nome) = ?').get('CHIUDI A FINE GIORNATA');
+    if (!closeGroup) {
+      return res.status(404).json({ error: 'Gruppo "CHIUDI A FINE GIORNATA" non trovato' });
+    }
+
+    const groupMembers = db.prepare('SELECT ticket_id FROM ticket_group_members WHERE group_id = ?').all(closeGroup.id);
+    if (groupMembers.length === 0) {
+      return res.json({ success: true, count: 0, message: 'Nessun ticket presente nel gruppo "CHIUDI A FINE GIORNATA"' });
+    }
+
+    const groupTicketIds = groupMembers.map(m => m.ticket_id);
+    const placeholders = groupTicketIds.map((_, i) => `$${i + 1}`).join(', ');
+
+    // Get open tickets in group (not already in a closed state)
+    const openTicketsQuery = `
+      SELECT t.id
+      FROM ticket t
+      JOIN ticket_state ts ON t.ticket_state_id = ts.id
+      JOIN ticket_state_type tst ON ts.type_id = tst.id
+      WHERE t.id IN (${placeholders})
+        AND LOWER(tst.name) NOT LIKE '%closed%'
+    `;
+    const openRes = await pool.query(openTicketsQuery, groupTicketIds);
+    const openTicketIds = openRes.rows.map(r => r.id);
+
+    if (openTicketIds.length === 0) {
+      return res.json({ success: true, count: 0, message: 'Tutti i ticket nel gruppo "CHIUDI A FINE GIORNATA" risultano già chiusi' });
+    }
+
+    // Resolve closed state ID (closed successful / closed fallback)
+    const closedStateRes = await pool.query(
+      `SELECT id FROM ticket_state WHERE name = 'closed successful' OR name = 'chiuso con successo' LIMIT 1`
+    );
+    let stateId;
+    if (closedStateRes.rows.length > 0) {
+      stateId = closedStateRes.rows[0].id;
+    } else {
+      const fallbackRes = await pool.query(
+        `SELECT ts.id FROM ticket_state ts JOIN ticket_state_type tst ON ts.type_id = tst.id WHERE tst.name = 'closed' LIMIT 1`
+      );
+      stateId = fallbackRes.rows[0]?.id || 2;
+    }
+
+    const updatePlaceholders = openTicketIds.map((_, i) => `$${i + 1}`).join(', ');
+    const updateQuery = `
+      UPDATE ticket 
+      SET ticket_state_id = $${openTicketIds.length + 1},
+          ticket_lock_id = 1,
+          change_time = NOW(),
+          change_by = $${openTicketIds.length + 2}
+      WHERE id IN (${updatePlaceholders})
+    `;
+    await pool.query(updateQuery, [...openTicketIds, stateId, operatorId]);
+
+    // Log activity
+    logAttivita({
+      agente_id: operatorId,
+      titolo_azione: 'Chiusura ticket gruppo CHIUDI A FINE GIORNATA',
+      azione: { closed_count: openTicketIds.length, ticket_ids: openTicketIds },
+      esito: 'successo',
+    });
+
+    res.json({
+      success: true,
+      count: openTicketIds.length,
+      message: `${openTicketIds.length} ticket del gruppo "CHIUDI A FINE GIORNATA" chius${openTicketIds.length === 1 ? 'o' : 'i'} con successo!`
+    });
+  } catch (err) {
+    console.error('Errore nella chiusura ticket fine giornata:', err);
+    res.status(500).json({ error: 'Errore nella chiusura ticket', message: err.message });
+  }
+});

 module.exports = router;
@@ -1,7 +1,9 @@
-require('dotenv').config({ path: require('path').resolve(__dirname, '.env') });
+const path = require('path');
+const baseDir = process.pkg ? path.dirname(process.execPath) : __dirname;
+require('dotenv').config({ path: path.resolve(baseDir, '.env') });
+require('dotenv').config({ path: path.resolve(__dirname, '.env') });
 const express = require('express');
 const cors = require('cors');
-const path = require('path');

 const ticketsRouter = require('./routes/tickets');
 const lookupsRouter = require('./routes/lookups');
Author	SHA1	Message	Date
VVER440	35888400ed	fix: la pressione del pulsante di chiusura dei ticket nel gruppo 'chiudi a fine giornata' non provoca più l'attivazione dell'azione di consuntivazione a fine giornata	2026-08-11 08:25:06 +02:00
VVER440	922a23c062	feat: reso programma indipendente. fix: ora il filtro owner della pagina ticket a mio carico segue l'agente selezionato (l'asciamo stare che la funzione di selezione dell'agente non dovrebbe proprio esistere XD)	2026-08-11 07:57:58 +02:00