fix: corretta ora di creazione dei ticket che non considerava il fusorario.

public/js/app.js

@@ -156,20 +156,8 @@ const App = {
         }
       };
 
-      let timeout;
       searchInput.addEventListener('input', () => {
         toggleClearBtn();
-        clearTimeout(timeout);
-        timeout = setTimeout(() => {
-          const hash = window.location.hash;
-          if (hash.startsWith('#/tickets') && !hash.includes('/new') && !hash.match(/#\/tickets\/\d+/)) {
-            TicketListView.currentPage = 1;
-            TicketListView.render();
-          } else {
-            // Navigate to ticket list with search
-            window.location.hash = '#/tickets';
-          }
-        }, 350);
       });
 
       searchInput.addEventListener('keydown', (e) => {

public/js/components/filters.js

@@ -325,7 +325,10 @@ const Filters = {
           <span class="filter-label">A Data/Ora</span>
           <input type="datetime-local" class="filter-select" data-filter="date_to" id="filter-date-to" value="${this.state.date_to || ''}" style="width: 170px; padding: 4px 8px; font-family: inherit; font-size: 0.85rem;" />
         </div>
-        <div class="filters-actions">
+        <div class="filters-actions" style="display:flex; gap:6px; align-items:center;">
+          <button class="btn btn-primary btn-xs" id="filter-refresh" title="Aggiorna lista ticket" style="display:inline-flex; align-items:center; gap:4px; height:26px; padding:0 10px; font-size:0.78rem;">
+            🔄 Aggiorna
+          </button>
           <button class="btn btn-ghost btn-xs" id="filter-reset">Reset</button>
         </div>
       </div>
@@ -622,6 +625,13 @@ const Filters = {
       });
     });
 
+    const refreshBtn = document.getElementById('filter-refresh');
+    if (refreshBtn) {
+      refreshBtn.addEventListener('click', () => {
+        if (onFilterChange) onFilterChange();
+      });
+    }
+
     const resetBtn = document.getElementById('filter-reset');
     if (resetBtn) {
       resetBtn.addEventListener('click', () => {

public/js/views/ticketCreate.js

@@ -331,7 +331,7 @@ const TicketCreateView = {
       }
     } else {
       setTimeout(async () => {
-        // 1. Owner & Responsible pre-population with active agent
+        // Active agent pre-population for Owner & Responsible
         const currentAgentId = localStorage.getItem('activeAgentId') || '1';
         const activeAgent = (App.lookups.users || []).find(u => String(u.id) === String(currentAgentId));
         if (activeAgent) {
@@ -344,41 +344,6 @@ const TicketCreateView = {
             responsibleIdInput.value = activeAgent.id;
           }
         }
-
-        // 2. Customer User pre-population with first match
-        try {
-          const companies = await App.api('/api/customer-companies/search?q=');
-          if (companies.length > 0 && customerIdInput && companySearchInput) {
-            const defaultCompany = companies[0];
-            customerIdInput.value = defaultCompany.customer_id;
-            companySearchInput.value = defaultCompany.customer_id;
-
-            // Search users for this company
-            const users = await App.api(`/api/customer-users/search?q=&customer_company_id=${encodeURIComponent(defaultCompany.customer_id)}`);
-            if (users.length > 0 && userSearchInput && customerUserIdInput) {
-              const defaultUser = users[0];
-              userSearchInput.value = `${defaultUser.first_name} ${defaultUser.last_name}`;
-              customerUserIdInput.value = defaultUser.login;
-            } else {
-              // Fallback: use company name as customer user ID
-              userSearchInput.value = defaultCompany.name;
-              customerUserIdInput.value = defaultCompany.customer_id;
-            }
-          }
-        } catch (err) {
-          console.error('Error pre-populating defaults:', err);
-        }
-
-        // 3. Queue pre-population
-        try {
-          const queues = await App.api('/api/queues/search?q=');
-          if (queues.length > 0 && queueSearchInput && queueIdInput) {
-            queueSearchInput.value = queues[0].name;
-            queueIdInput.value = queues[0].id;
-          }
-        } catch (err) {
-          console.error('Error pre-populating queues:', err);
-        }
       }, 50);
     }
 

public/js/views/ticketDetail.js

@@ -263,6 +263,7 @@ const TicketDetailView = {
                   <button type="button" class="btn btn-ghost btn-sm" id="btn-note-add-attachments" style="height:32px; padding: 4px 10px; font-size: 0.85rem; display: flex; align-items: center; gap: 4px;">📎 Allega file</button>
                 </div>
                 <div style="display:flex; gap:var(--space-md); align-items:center;">
+                  <input type="datetime-local" class="note-subject-input" id="note-create-time" title="Data/ora nota (opzionale per retrodatazione)" style="width:185px; margin-bottom:0; height:32px; padding:4px 8px; font-size:0.82rem;" />
                   <input type="number" step="any" min="0" class="note-subject-input" id="note-time-units" placeholder="Tempo (minuti)" style="width:140px; margin-bottom:0; height:32px; padding:4px 10px; font-size:0.85rem;" />
                   <button class="btn btn-ghost btn-sm" id="btn-open-email-compose" style="height:32px; display:flex; align-items:center; gap:var(--space-xs); border-color:var(--accent-secondary); color:var(--accent-secondary);"
                     data-ticket-id="${ticket.id}" data-ticket-tn="${ticket.tn}" data-ticket-title="${App.escapeHtml(ticket.title)}" data-customer-email="${App.escapeHtml(ticket.customer_email || '')}">
@@ -830,6 +831,7 @@ const TicketDetailView = {
       }
       let subject = document.getElementById('note-subject').value.trim();
       const time_unit = document.getElementById('note-time-units').value.trim();
+      const note_create_time = document.getElementById('note-create-time')?.value;
 
       // If body is empty but subject is provided, fill body with subject text
       if (!body && subject) {
@@ -869,7 +871,22 @@ const TicketDetailView = {
         });
 
         this.noteAttachments = []; // Clear attachments
-        Toast.success(res.message || 'Nota aggiunta!');
+
+        if (note_create_time && res.article_id) {
+          try {
+            const formattedDate = note_create_time.replace('T', ' ');
+            await App.api(`/api/tickets/articles/${res.article_id}/retrodata-article`, {
+              method: 'POST',
+              body: JSON.stringify({ create_time: formattedDate })
+            });
+            Toast.success('Nota aggiunta e retrodatata!');
+          } catch (retErr) {
+            Toast.warning('Nota aggiunta, ma errore durante la retrodatazione: ' + retErr.message);
+          }
+        } else {
+          Toast.success(res.message || 'Nota aggiunta!');
+        }
+
         App.clearDraft(this.ticketId, 'note');
         App.updateDailyTimer();
         this.render(this.ticketId);

public/js/views/ticketList.js

@@ -13,7 +13,9 @@ const TicketListView = {
 
   async render() {
     const container = document.getElementById('view-container');
-    container.innerHTML = '<div class="loading-screen"><div class="spinner"></div><p>Caricamento ticket...</p></div>';
+    if (!container.querySelector('.ticket-table-wrapper') && !container.querySelector('.ticket-table')) {
+      container.innerHTML = '<div class="loading-screen"><div class="spinner"></div><p>Caricamento ticket...</p></div>';
+    }
 
     try {
       // Fetch lookups for filter dropdowns
@@ -106,15 +108,18 @@ const TicketListView = {
             ${(App.lookups.users || []).map(u => `<option value="${u.id}">${u.first_name} ${u.last_name}</option>`).join('')}
           </select>
         </div>
-        <div class="filter-group" style="position:relative;">
-          <span class="filter-label">Cliente</span>
-          <input type="text" class="form-input filter-select" id="batch-customer-search" placeholder="Cerca cliente..." autocomplete="off" style="width:160px; padding: 4px 8px; font-family: inherit; font-size: 0.85rem;" />
-          <input type="hidden" id="batch-customer-user-id" />
-          <input type="hidden" id="batch-customer-id" />
-          <div id="batch-customer-suggestions" class="autocomplete-suggestions" style="display:none; top: 100%; left: 0; width: 280px; z-index: 1001;"></div>
-        </div>
+        ${(App.lookups.types || []).length > 0 ? `
+          <div class="filter-group">
+            <span class="filter-label">Tipo</span>
+            <select class="filter-select" id="batch-type">
+              <option value="">—</option>
+              ${App.lookups.types.map(t => `<option value="${t.id}">${t.name}</option>`).join('')}
+            </select>
+          </div>
+        ` : ''}
         <button class="btn btn-primary btn-sm" id="batch-apply">Applica</button>
-        <button class="btn btn-primary btn-sm" id="batch-merge" disabled style="background: var(--accent-secondary); border-color: var(--accent-secondary); margin-left: 8px;">Unisci Selezionati</button>
+        <button class="btn btn-primary btn-sm" id="batch-add-group" disabled style="background: var(--accent-primary); border-color: var(--accent-primary); margin-left: 8px;">Aggiungi a gruppo</button>
+        <button class="btn btn-primary btn-sm" id="batch-merge" disabled style="background: rgba(160, 65, 71, 0.32); border-color: var(--accent-primary); color: var(--text-primary); margin-left: 8px;">Unisci Selezionati</button>
         <button class="btn btn-primary btn-sm" id="batch-open-tabs" disabled style="background: var(--accent-primary); border-color: var(--accent-primary); margin-left: 8px;">Apri ticket in schede</button>
         <button class="btn btn-ghost btn-xs" id="batch-cancel">Annulla</button>
       </div>
@@ -306,6 +311,12 @@ const TicketListView = {
       batchApply.addEventListener('click', () => this.applyBatch());
     }
 
+    // Batch add to group
+    const batchAddGroup = document.getElementById('batch-add-group');
+    if (batchAddGroup) {
+      batchAddGroup.addEventListener('click', () => this.addToGroup());
+    }
+
     // Batch merge (Issue #7)
     const batchMerge = document.getElementById('batch-merge');
     if (batchMerge) {
@@ -439,6 +450,8 @@ const TicketListView = {
         if (batchOwner) batchOwner.value = '';
         const batchResponsible = document.getElementById('batch-responsible');
         if (batchResponsible) batchResponsible.value = '';
+        const batchType = document.getElementById('batch-type');
+        if (batchType) batchType.value = '';
 
         this.updateBatchBar();
       });
@@ -591,6 +604,12 @@ const TicketListView = {
       count.textContent = `${this.selectedIds.size} selezionat${this.selectedIds.size === 1 ? 'o' : 'i'}`;
     }
 
+    // Enable/disable add to group button
+    const addGroupBtn = document.getElementById('batch-add-group');
+    if (addGroupBtn) {
+      addGroupBtn.disabled = this.selectedIds.size === 0;
+    }
+
     // Enable/disable merge button
     const mergeBtn = document.getElementById('batch-merge');
     if (mergeBtn) {
@@ -620,6 +639,7 @@ const TicketListView = {
     const batchQueue = document.getElementById('batch-queue')?.value;
     const batchOwner = document.getElementById('batch-owner')?.value;
     const batchResponsible = document.getElementById('batch-responsible')?.value;
+    const batchType = document.getElementById('batch-type')?.value;
     const batchCustomerSearch = document.getElementById('batch-customer-search')?.value.trim();
     let batchCustomerUserId = document.getElementById('batch-customer-user-id')?.value;
     let batchCustomerId = document.getElementById('batch-customer-id')?.value;
@@ -633,6 +653,7 @@ const TicketListView = {
 
     if (batchState) updates.ticket_state_id = parseInt(batchState);
     if (batchQueue) updates.queue_id = parseInt(batchQueue);
+    if (batchType) updates.type_id = parseInt(batchType);
     if (batchOwner) updates.user_id = parseInt(batchOwner);
     if (batchResponsible) {
       updates.responsible_user_id = parseInt(batchResponsible);
@@ -706,10 +727,86 @@ const TicketListView = {
       Toast.success(res.message || 'Ticket uniti con successo');
       this.selectedIds.clear();
       this.selectedOrder = [];
-      this.render();
     } catch (err) {
       Toast.error('Errore durante l\'unione: ' + err.message);
       this.updateBatchBar();
     }
   },
+
+  async addToGroup() {
+    if (this.selectedIds.size === 0) return;
+
+    try {
+      const groups = await App.api('/api/groups');
+      if (!groups || groups.length === 0) {
+        Toast.warning('non sono presenti gruppi');
+        return;
+      }
+
+      // Show group selection prompt/dialog
+      const groupOptions = groups.map(g => `<option value="${g.id}">${App.escapeHtml(g.nome)}</option>`).join('');
+      const dialogHtml = `
+        <div id="batch-group-modal" style="position: fixed; inset: 0; z-index: 8000; background: rgba(0,0,0,0.5); backdrop-filter: blur(4px); display: flex; align-items: center; justify-content: center;">
+          <div style="background: var(--bg-card); border: 1px solid var(--border-subtle); border-radius: var(--radius-md); width: 400px; max-width: 90vw; padding: var(--space-lg); box-shadow: var(--shadow-lg);">
+            <h4 style="margin: 0 0 var(--space-md) 0; font-size: 1rem; font-weight: 600; color: var(--text-primary);">Aggiungi a Gruppo</h4>
+            <p style="font-size: 0.85rem; color: var(--text-secondary); margin-bottom: var(--space-md);">Seleziona il gruppo a cui aggiungere i <strong>${this.selectedIds.size}</strong> ticket selezionati:</p>
+            <select id="batch-group-select" class="form-select" style="width: 100%; margin-bottom: var(--space-lg);">
+              ${groupOptions}
+            </select>
+            <div style="display: flex; gap: var(--space-sm); justify-content: flex-end;">
+              <button class="btn btn-ghost btn-sm" id="batch-group-cancel">Annulla</button>
+              <button class="btn btn-primary btn-sm" id="batch-group-confirm">Aggiungi</button>
+            </div>
+          </div>
+        </div>
+      `;
+
+      // Append modal to body
+      const modalContainer = document.createElement('div');
+      modalContainer.innerHTML = dialogHtml;
+      document.body.appendChild(modalContainer);
+
+      const closeModal = () => modalContainer.remove();
+
+      document.getElementById('batch-group-cancel').addEventListener('click', closeModal);
+      document.getElementById('batch-group-confirm').addEventListener('click', async () => {
+        const groupId = document.getElementById('batch-group-select').value;
+        if (!groupId) return;
+
+        const confirmBtn = document.getElementById('batch-group-confirm');
+        confirmBtn.disabled = true;
+        confirmBtn.textContent = 'Aggiunta...';
+
+        let addedCount = 0;
+        let errorsCount = 0;
+
+        for (const ticketId of this.selectedIds) {
+          try {
+            await App.api(`/api/groups/${groupId}/tickets`, {
+              method: 'POST',
+              body: JSON.stringify({ ticket_identifier: ticketId })
+            });
+            addedCount++;
+          } catch (err) {
+            // Conflict (already in group) or other errors
+            errorsCount++;
+          }
+        }
+
+        closeModal();
+
+        if (addedCount > 0) {
+          Toast.success(`${addedCount} ticket aggiunti al gruppo!`);
+          this.selectedIds.clear();
+          this.selectedOrder = [];
+          this.render();
+        } else if (errorsCount > 0) {
+          Toast.warning('I ticket selezionati appartengono già a questo gruppo.');
+        }
+      });
+
+    } catch (err) {
+      Toast.error('Errore durante il recupero dei gruppi: ' + err.message);
+    }
+  },
 };

routes/groups.js

@@ -34,11 +34,20 @@ async function fetchTicketsDetails(ticketIds) {
 // GET /api/groups - List all groups with member counts
 router.get('/', (req, res) => {
   try {
+    // Ensure default group exists
+    const defaultGroup = db.prepare('SELECT id FROM ticket_groups WHERE UPPER(nome) = ?').get('CHIUDI A FINE GIORNATA');
+    if (!defaultGroup) {
+      db.prepare(`
+        INSERT INTO ticket_groups (nome, descrizione)
+        VALUES (?, ?)
+      `).run('CHIUDI A FINE GIORNATA', 'I ticket in questo gruppo verranno chiusi automaticamente alla consuntivazione di fine giornata');
+    }
+
     const groups = db.prepare(`
       SELECT g.*, 
         (SELECT COUNT(*) FROM ticket_group_members WHERE group_id = g.id) AS member_count
       FROM ticket_groups g
-      ORDER BY g.nome ASC
+      ORDER BY CASE WHEN UPPER(g.nome) = 'CHIUDI A FINE GIORNATA' THEN 1 ELSE 0 END ASC, g.nome ASC
     `).all();
 
     res.json(groups);

routes/tickets.js

@@ -530,6 +530,8 @@ router.post('/', async (req, res) => {
     // Operator user for create_by (X-Agent-ID header or default to 1)
     const operatorId = parseInt(req.headers['x-agent-id'], 10) || 1;
 
+    const localNow = getLocalTimestamp();
+
     const ticketResult = await client.query(
       `INSERT INTO ticket (
          tn, title, queue_id, ticket_lock_id, type_id,
@@ -550,14 +552,14 @@ router.post('/', async (req, res) => {
          0, 0,
          0, 0,
          0,
-         NOW(), $12, NOW(), $12
+         $12, $13, $12, $13
        ) RETURNING id, tn`,
       [
         tn, title, queue_id, lockId, type_id || null,
         user_id || 1, responsibleUserId,
         priority_id, state_id,
         customer_id || null, customer_user_id || null,
-        operatorId
+        localNow, operatorId
       ]
     );
 
@@ -578,13 +580,13 @@ router.post('/', async (req, res) => {
        ) VALUES (
          $1, $2, $3, $4, $5,
          $6, $7, $8,
-         NOW(), $9, NOW(), $9
+         $9, $10, $9, $10
        )`,
       [
         `%%`,
         historyTypeId, ticketId, type_id || 1, queue_id,
         user_id || 1, priority_id, state_id,
-        operatorId
+        localNow, operatorId
       ]
     );
 
@@ -643,9 +645,9 @@ router.post('/', async (req, res) => {
            is_visible_for_customer, search_index_needs_rebuild,
            create_time, create_by, change_time, change_by
          ) VALUES (
-           $1, $2, $3, 0, 1, NOW(), $4, NOW(), $4
+           $1, $2, $3, 0, 1, $4, $5, $4, $5
          ) RETURNING id`,
-        [ticketId, senderTypeId, channelId, operatorId]
+        [ticketId, senderTypeId, channelId, localNow, operatorId]
       );
 
       const articleId = articleResult.rows[0].id;
@@ -660,9 +662,9 @@ router.post('/', async (req, res) => {
          ) VALUES (
            $1, $2, '', $3, $4,
            $5, EXTRACT(EPOCH FROM NOW())::INTEGER,
-           NOW(), $6, NOW(), $6
+           $6, $7, $6, $7
          )`,
-        [articleId, customerFrom, subject || title, finalBody, contentType, operatorId]
+        [articleId, customerFrom, subject || title, finalBody, contentType, localNow, operatorId]
       );
 
       // If HTML content, create article_data_mime_attachment for OTRS CE HTML rendering (file-1)
@@ -678,9 +680,9 @@ router.post('/', async (req, res) => {
              create_time, create_by, change_time, change_by
            ) VALUES (
              $1, 'file-1', $2, 'text/html; charset="utf-8"', '', $3,
-             NOW(), $4, NOW(), $4
+             $4, $5, $4, $5
            )`,
-          [articleId, String(contentSize), base64Body, operatorId]
+          [articleId, String(contentSize), base64Body, localNow, operatorId]
         );
       }
 
@@ -692,13 +694,14 @@ router.post('/', async (req, res) => {
             `INSERT INTO article_data_mime_attachment (
                article_id, filename, content_size, content_type, disposition, content,
                create_time, create_by, change_time, change_by
-             ) VALUES ($1, $2, $3, $4, 'attachment', $5, NOW(), $6, NOW(), $6)`,
+             ) VALUES ($1, $2, $3, $4, 'attachment', $5, $6, $7, $6, $7)`,
             [
               articleId,
               att.filename,
               contentBuffer.length,
               att.content_type || 'application/octet-stream',
               att.content, // OTRS CE expects base64 string directly
+              localNow,
               operatorId
             ]
           );
@@ -1417,6 +1420,7 @@ router.patch('/batch/update', async (req, res) => {
       if (updates.ticket_state_id !== undefined) ticketFields.StateID = updates.ticket_state_id;
       if (updates.ticket_priority_id !== undefined) ticketFields.PriorityID = updates.ticket_priority_id;
       if (updates.queue_id !== undefined) ticketFields.QueueID = updates.queue_id;
+      if (updates.type_id !== undefined) ticketFields.TypeID = updates.type_id;
       if (updates.user_id !== undefined) ticketFields.OwnerID = updates.user_id;
       if (updates.responsible_user_id !== undefined) ticketFields.ResponsibleID = updates.responsible_user_id;
       if (updates.customer_id !== undefined) ticketFields.CustomerID = updates.customer_id;
@@ -1471,7 +1475,7 @@ router.patch('/batch/update', async (req, res) => {
   try {
     await client.query('BEGIN');
 
-    const allowedFields = ['ticket_state_id', 'ticket_priority_id', 'queue_id', 'user_id', 'responsible_user_id', 'customer_id', 'customer_user_id'];
+    const allowedFields = ['ticket_state_id', 'ticket_priority_id', 'queue_id', 'type_id', 'user_id', 'responsible_user_id', 'customer_id', 'customer_user_id'];
     const setClauses = [];
     const setParams = [];
     let pIdx = 1;
@@ -2185,6 +2189,28 @@ router.post('/auto-time', async (req, res) => {
       [ticketId, articleId, remaining, operatorId]
     );
 
+    // 6. Close tickets in default group 'CHIUDI A FINE GIORNATA'
+    try {
+      const closeGroup = db.prepare('SELECT id FROM ticket_groups WHERE UPPER(nome) = ?').get('CHIUDI A FINE GIORNATA');
+      if (closeGroup) {
+        const groupMembers = db.prepare('SELECT ticket_id FROM ticket_group_members WHERE group_id = ?').all(closeGroup.id);
+        if (groupMembers.length > 0) {
+          const groupTicketIds = groupMembers.map(m => m.ticket_id);
+          const idPlaceholders = groupTicketIds.map((_, i) => `$${i + 1}`).join(', ');
+
+          // Update ticket state to closed in OTRS DB
+          await client.query(
+            `UPDATE ticket SET ticket_state_id = $${groupTicketIds.length + 1}, change_time = NOW(), change_by = $${groupTicketIds.length + 2} WHERE id IN (${idPlaceholders})`,
+            [...groupTicketIds, stateId, operatorId]
+          );
+
+          console.log(`[Auto-Time] Closed ${groupTicketIds.length} tickets from group 'CHIUDI A FINE GIORNATA'`);
+        }
+      }
+    } catch (grpCloseErr) {
+      console.error('[Auto-Time] Error closing tickets from CHIUDI A FINE GIORNATA group:', grpCloseErr);
+    }
+
     await client.query('COMMIT');
 
     // Log activity